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On August 19th from 6:00 pm to 8:00 pm pst we will be performing maintenance on our servers.  During this time some portions of our website will not be accesbile.  On August 21st from 5pm to 2am pst we will be performing some maintenance on our web servers.  During this time some areas of our website will be inaccessible.   **Attention** The rules and requirements for Chinese visas have been recently changed by the Chinese Consulates. Please check the requirements carefully. CIBT may contact you for further documentation if the Chinese Consulates changes affect your request.  Due to heavy demand for expedited passports, we urge travelers to contact us as far in advance of their trip date as possible. Note that all travelers MUST make a passport appointment through our National Customer Service Center (800) 929-2428 before sending their materials to CIBT.                      *** ONLINE STATUS CHECK NOW AVAILABLE! Click "Status Check" to locate your submission NOW!  On August 21st from 5pm to 2am pst we will be performing some maintenance on our web servers.  During this time some areas of our website will be inaccessible.
 
Locations
Chicago
Houston
Los Angeles
Miami
New York
San Francisco
Washington, D.C.
Corporate Office
United Kingdom
The Netherlands
Germany (Berlin)
Germany (Bonn)
Germany (Frankfurt)
Germany (Munich)
Belgium
France
Australia
Scandinavia
Account Management
About Us
E-mail CustomerService@cibt.com. We aim to respond to your email within 4 business hours. West Coast clients: Routine emails received after 4.00pm Pacific time will not be responded to until the next business morning - please type URGENT in your email subject field if you need a response before the next business morning.


CALL: 800 929 2428 (Monday - Friday 7:30 am - 7:00 pm CST) to reach a customer service agent.
 
Chicago
180 North Stetson Avenue
Suite 3170
Chicago, IL 60601
Phone (312) 240-1200
Fax (312) 240-9518
Hours: 8:30 am - 5:30 pm CST
Houston
Two Greenway Plaza
Suite 275
Houston, TX 77046
Phone (713) 621-3200
Fax (713) 621-6115
Hours: 8:30 am to 5:00 pm CST
Los Angeles
6300 Wilshire Boulevard
Suite 1520
Los Angeles, CA 90048
Phone (323) 658-5100
Fax (323) 658-8327
Hours: 8:30am to 5:00pm PST
Miami
169 E. Flagler Street
Suite 1522
Miami, FL 33131
Phone (305) 377-3077
Fax (305) 377-3076
Hours: 9:00am to 5:00pm EST
New York
60 East 42nd Street
Suite 1250
New York, NY 10165
Phone (800) 392-2428
Fax (212) 949-6544
Hours: 8:30am to 5:00pm EST
San Francisco
165 Post Street
3rd Floor
San Francisco, CA 94108
Phone (415) 243-3900
Fax (415) 243-3949
Hours: 8:30am to 5:00pm PST
Washington, D.C.
2233 Wisconsin Avenue N.W.
Suite 215
Washington, D.C. 20007
Phone (202) 337-2442
Fax (202) 337-3019
Hours: 8:30am to 5:00pm EST
CIBT Corporate Office
8280 Greensboro Drive
Suite 500
McLean, VA 22102
Phone (703) 903-1400
Fax (703) 903-9890
(800) 361-6385
CIBT United Kingdom - London
25 Wilton Road
Lower Ground Floor
Victoria, London
SW1V 1LW
United Kingdom
Phone +44 (0)844 800 4650
Fax +44 (0)207 828 5411
CIBT The Netherlands - Rotterdam
Frobenstraat 19A-19B 3045
RD Rotterdam
The Netherlands
Phone +31 (0)10 4049047
Fax +31 (0)10 4147106
CIBT Germany - Berlin
Invalidenstr. 34
D-10115 Berlin
Germany
Phone +49(0)30 230 95 91 10
Fax +49(0)30 230 95 91 40
CIBT Germany - Bonn
Koblenzer Str. 61
D-53173 Bonn
Germany
Phone +49(0)228 36 78 70
Fax +49(0)228 36 53 87
CIBT Germany - Frankfurt
Niddastr. 74
D-60329 Frankfurt
Germany
Phone +49(0)69 979 95 70
Fax +49(0)69 977 86 411
CIBT Germany - Munich
Schraudolphstr. 27
D-80799 Munchen
Germany
Phone +49(0)89 28 80 38 0
Fax +49(0)89 28 80 38 11
CIBT Belgium
Weversdries 5
4851 BD Ulvenhout
Belgium
Phone +31 (0)76-5612139
Fax +31 (0)76-5600331
CIBT France
69 rue de la Glacière
75013 Paris
France
Phone +33 (0)892 707 710
(toll call)
CIBT Australia - Melbourne
Suite 15A /21 Sabre Dve
Port Melbourne
Victoria 3207
Australia
Phone +61 (1)902 211 133
(toll call)
CIBT Scandinavia
Wenner-Gren Center, 7tr (Sveav�gen 166)
SE-104 32 Stockholm
Sweden
Phone +46 8 54595910
Fax +46 8 54595920
Account Management
For assistance with existing accounts or with setting up a new account with CIBT document services contact one of the following account management representatives:
Marvin Rivera mdrivera@cibt.com 786-348-9277
Mary Mercado mjmercado@cibt.com 213-948-6140
Denis Bates

dbates@cibt.com

415-356-3678
Donna Grajek

dgrajek@cibt.com

415-962-4986
Blair Boone

bboone@cibt.com

212-258-5528
Daniel Cunningham

dcunningham@cibt.com

212-949-6340