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Linda Valente - Director of Account Management
Linda has joined the Account Management team after spending several years as the San Francisco
Operations Manager, and more recently, the CIBT West Coast Regional Manager. Her career in the
travel document business began in 1993 with Zierer Visa Service, where she held various roles.
Since then, only a 3 year teaching assignment in Japan has interrupted her career in the travel
industry. She is very pleased to be working with a team of CIBT Account Managers dedicated to
superior customer care. Linda holds a Bachelor of Arts in International Relations-Global Resources
and Environment from The University of California at Davis.
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Mary Mercado - Account Manager
A native of Chicago, Mary began her career with CIBT's Los Angeles office in 1996.
Mary quickly demonstrated her commitment to providing CIBT's clients with exceptional
service and expertise and was quickly promoted to a supervisory position. For the
past several years, Mary played an integral role within CIBT as the Office Leader
of CIBT's Los Angeles office. Mary joined the Account Management Team at the end
2004.
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Marvin Rivera - Account Manager
Marvin Rivera, a native of New York City, has been with CIBT for the past eight
years and recently transitioned to the role of Account Manager. Marvin began his
career with CIBT in New York and later transferred to Miami where he served as the
Office Leader for several years. Marvin has a bachelor's degree in information systems
from Long Island University. Marvin's solid combination of operation and client
relation management experience has won him numerous accolades from CIBT's clients.
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Blair Boone - Account Manager
Blair Boone, a native of Houston, Texas, brings 10 years of account management and
sales experience to CIBT. Prior to joining CIBT, Blair managed a number of strategic
relationships at major publishing and advertising companies, including Yahoo! A
classically trained musician, Blair holds both Bachelors and Masters degrees in
Classical Music performance and Foreign Language and Literature from Syracuse University.
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Donna Grajek - Account Manager
Donna Grajek, a 16 year veteran of the travel industry joined Zierer Visa Service
(ZVS), a CIBT company, 13 years ago and has enjoyed a number of roles within the
organization since then. Donna brings a wealth of industry knowledge, experience
and expertise to her role as Account Manager. Donna has traveled extensively and
has worked with a diverse portfolio of clients including many Fortune 500 companies
as well as major tour operators and cruise lines.
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Daniel Cunningham - Account Manager
Daniel Cunningham, a native of New York, joined CIBT's New York office in 2005.
Daniel holds both a Bachelors and Masters Degree and has over five years experience
as a Travel Consultant. Daniel advanced quickly into the role of Assistant Operations
Manager, proving that he is an invaluable member of the company. Daniel has since
joined the Account Management team, and plans to bring the same dedication and commitment
to this new position.
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